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Customer Service

Have a question about an order or one of our products? Our friendly customer support team is always happy to help.

info@alicerosemelbourne.com

our policies

Shipping Policy
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Contact Information and Legal Notice
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Opening Hours

Opening hours

Monday - Friday: 09:00 AM - 06:00 PM
Saturday - Sunday: 10:00 AM - 04:00 PM

Melbourne time — AEST/AEDT

Our online store is open 24 hours a day, 7 days a week.

ALICE ROSE MELBOURNE

✓ Carefully selected footwear with comfort in mind
✓ Over 7 years of experience in the fashion industry
✓ Free shipping with Australia Post across Australia
✓ Safe and secure payment with trusted payment methods

BE FIRST TO KNOW

Join our community for new arrivals, helpful style inspiration and special offers.

Email

Customer Service

Have a question about an order or one of our products? Our friendly customer support team is always happy to help.

info@alicerosemelbourne.com

our policies

Shipping Policy
Returns and Refund Policy
Privacy Policy
Terms of Service
Contact Information and Legal Notice
Payment Policy
Cookie Policy
Email Marketing Policy
FAQ's

Opening Hours

Opening hours

Monday - Friday: 09:00 AM - 06:00 PM
Saturday - Sunday: 10:00 AM - 04:00 PM

Melbourne time — AEST/AEDT

Our online store is open 24 hours a day, 7 days a week.

ALICE ROSE MELBOURNE

✓ Carefully selected footwear with comfort in mind
✓ Over 7 years of experience in the fashion industry
✓ Free shipping with Australia Post across Australia
✓ Safe and secure payment with trusted payment methods

© 2026 Alice Rose Melbourne All rights reserved.