Contact Information and Legal Notice
Last updated: 16 September 2026
This page provides the contact information for Alice Rose Melbourne.
Customer service
If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at:
info@alicerosemelbourne.com
To help us respond faster, please include:
- Your full name
- Your order number, if applicable
- The email address used for your order
- A clear description of your question or issue
- Photos, if your message relates to a product issue
Response times
We do our best to reply as quickly as possible.
We aim to acknowledge customer enquiries within 2 business days and provide a substantive response within 5 business days.
During busy periods, sale periods or public holidays, response times may be longer than usual.
Customer support approach
At Alice Rose Melbourne, our goal is to be clear, fair and helpful.
If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.
Important notice
The information on our website is provided for general shopping and product information purposes.
We do our best to keep information accurate and up to date, but errors may occasionally occur.
If you notice an error, please contact us at:
info@alicerosemelbourne.com
Business information
Trading name: Alice Rose Melbourne
Address: Torenlaan 5, 1402 AT Bussum, The Netherlands
Chamber of Commerce (KvK) Number: 96385081
VAT Number: NL867588184B01
Contact us
For questions about Contact Information and Legal Notice, contact us at:
info@alicerosemelbourne.com